These terms were prepared for Intelligence Technology Laboratories, LLC and should be reviewed by your own attorney before publication.
Terms of Service
Effective date: 27 August 2026
These Terms of Service ("Terms") are a contract between you and Intelligence Technology Laboratories, LLC, an Oregon limited liability company trading as Agentic AI Adoption Now ("we", "us", "our"). They govern your use of https://www.agentic-ai-adoption-now.com and everything we sell through it.
Please read them. Section 17 limits our liability and Section 20 sets out how disputes are handled.
1. Acceptance of these Terms
1.1 By visiting our website, creating an account, downloading a free resource, or buying any service, you agree to these Terms.
1.2 If you do not agree, do not use the services.
1.3 If you accept these Terms on behalf of a company or other organisation, you confirm you have authority to bind it. "You" then means that organisation.
1.4 Our Privacy Policy forms part of these Terms.
1.5 Where you have signed a separate written agreement with us — a statement of work, an order form, an Independent Representative Agreement, or a data processing agreement — that document controls if it conflicts with these Terms.
2. Eligibility
2.1 You must be at least 18 years old and able to form a binding contract.
2.2 No one under 16 may use the services.
2.3 Our services are business services. You must be using them for a business, trade, or profession.
2.4 You must not be barred from receiving US goods or services under applicable export control or sanctions laws.
3. What we provide
We offer the following. Not every item is available at all times, and we may add, change, or retire services.
3.1 AI digital workers (monthly subscription)
Configured AI agents that carry out defined business tasks for you. Priced from $199 to $799 per month depending on the agent and scope. Billed monthly in advance. Month to month. Cancel any time.
3.2 Self-serve AI sales platform
A hosted platform you run yourself, in four tiers:
| Tier | Price |
|---|---|
| Free | $0 per month, no card required |
| Starter | $49 per month |
| Growth | $149 per month |
| Scale | $499 per month |
3.3 Private AI workspace
An AI workspace at $14 per month, with a free tier available.
3.4 One-time services
| Service | Price |
|---|---|
| AI Strategy Session | $297 |
| AI Readiness Deep-Dive Audit | $497 |
| AI Team Workshop | $1,497 |
| AI Implementation Sprint | $3,500 |
| Guardrails Implementation | $2,997 |
| AI Governance Health Check | $497 |
3.5 Free resources
Downloadable Excel templates and similar material, provided in exchange for an email address.
3.6 Partner programmes
The Ambassador referral programme and the Independent Representative programme. Each has its own agreement, which applies in addition to these Terms.
4. Accounts and access
4.1 Some services require an account. Give us accurate information and keep it up to date.
4.2 You are responsible for keeping your login details secret and for everything that happens under your account.
4.3 Do not share your login. Each named user needs their own account unless we agree otherwise in writing.
4.4 Tell us immediately at david@intelligence-technology-labs.com if you suspect unauthorised access.
4.5 We may suspend an account we reasonably believe has been compromised, and will tell you when we do.
5. Orders, billing, and auto-renewal
5.1 Checkout. Purchases are made through Squarespace Commerce. Payments are processed by Stripe or PayPal. We never see or store your full card number.
5.2 Currency. All prices are in US dollars and exclude any applicable sales tax, VAT, or similar charges, which we add where required.
5.3 Billing in advance. Subscriptions are billed monthly in advance, on the same day each month as your first payment. If that day does not exist in a given month, we bill on the last day of that month.
5.4 Auto-renewal. Your subscription renews automatically each month and your payment method is charged automatically, until you cancel. There is no minimum term and no long-term contract. You may cancel at any time under Section 7.
5.5 Failed payments. If a payment fails we will retry and email you. If payment is still outstanding after 7 days we may suspend the service. If it is outstanding after 30 days we may close the account.
5.6 One-time services. These are payable in full at the point of purchase unless we agree a schedule in writing.
5.7 Refunds. Refunds are governed by our Refund and Cancellation Policy, which forms part of these Terms.
6. Price changes
6.1 We may change our prices.
6.2 We will give you at least 30 days' notice by email before a price change applies to your subscription.
6.3 The new price takes effect at your next renewal after the 30-day notice period ends.
6.4 If you do not want to pay the new price, cancel before that renewal date. Cancelling for this reason costs you nothing beyond the period you have already paid for.
6.5 A price you have already paid for a one-time service will not change.
7. Cancellation
7.1 You may cancel a monthly subscription at any time, for any reason.
7.2 To cancel, either use the cancellation option in your account, or email david@intelligence-technology-labs.com from the address on the account. Include your account name and the subscription you want to cancel.
7.3 Cancellation takes effect at the end of the period you have already paid for. You keep access until then. You are not charged again.
7.4 We confirm every cancellation by email. If you do not get a confirmation within 2 business days, contact us — do not assume the cancellation went through.
7.5 We may cancel or suspend your service under Section 19.
8. Free tier
8.1 The Free tier of the self-serve platform and the free tier of the private AI workspace cost nothing and need no payment card.
8.2 Free tiers come with usage limits — on volume, features, storage, and support — which we publish on the site and may change at any time.
8.3 Free tiers are provided as is, with no service commitment of any kind. We may change, limit, suspend, or withdraw a free tier at any time, with or without notice.
8.4 We may delete data in a free account that has been inactive for 12 months. We will email you first at the address on the account.
8.5 One free account per organisation. Do not create multiple free accounts to get around usage limits.
9. Acceptable use
You agree not to use our services to:
9.1 break any law, regulation, or third-party right;
9.2 send spam. You must not use our AI outreach agents, or any outbound feature, to send unsolicited bulk email, unsolicited text messages, or unsolicited automated calls;
9.3 harvest, buy, rent, or use purchased or scraped contact lists for outbound messaging, unless you have a lawful basis and, where required, consent for every recipient;
9.4 impersonate anyone, forge headers, disguise the origin of a message, or use deceptive subject lines or sender names;
9.5 upload malware, attempt to breach security, probe our systems, or interfere with other customers;
9.6 reverse engineer, decompile, scrape, or copy our platform, or use it to build a competing product;
9.7 resell, sublicense, or provide the services to a third party, unless you are an Independent Representative acting under that programme's agreement;
9.8 generate content that is unlawful, defamatory, harassing, hateful, sexually explicit, or that exploits minors;
9.9 use the services to make automated decisions about individuals that have legal or similarly significant effects, without meaningful human review;
9.10 exceed usage limits, or use automated means to circumvent them.
9.11 Legal compliance for outbound email, SMS, and voice — your obligation
If you use any outbound email, SMS, or voice feature, you are solely responsible for complying with all applicable laws, including but not limited to:
- CAN-SPAM Act — for every commercial email: accurate header and sender information, a non-deceptive subject line, identification of the message as an advertisement where required, a valid physical postal address, a clear and working opt-out mechanism, and honouring opt-outs within 10 business days.
- Telephone Consumer Protection Act (TCPA) and FCC rules — for every SMS and every call: the prior express consent, or prior express written consent, that the law requires for the type of message and dialing technology used; honouring do-not-call requests and the National Do Not Call Registry; observing permitted calling hours; and providing required identification and opt-out instructions.
- Applicable data protection laws — including the CCPA/CPRA, GDPR and UK GDPR where they apply to your contacts, and any state or national law governing your outreach, including state mini-TCPA and mini-CAN-SPAM statutes.
- Platform and carrier rules — including 10DLC registration, carrier messaging policies, and the acceptable use policies of any email or telecom provider connected to your account.
You are the sender of every message the services send on your behalf. We provide tooling; we do not provide legal advice and we do not verify your consent records. If you are not certain a campaign is lawful, do not run it.
9.12 You approve outbound messages
9.12.1 You are responsible for reviewing and approving the content, recipient lists, timing, and frequency of every outbound message sent through the services.
9.12.2 Where a feature drafts messages or selects recipients automatically, it does so on your instruction and under your control. You must configure it correctly and review its output.
9.12.3 If you switch on any autonomous or scheduled sending, you accept full responsibility for everything it sends, including messages you did not individually read before they went out.
9.12.4 Keep your own records of consent, opt-outs, and suppression lists. Load your suppression list into the service and keep it current.
9.13 Enforcement
We may investigate suspected breaches and may suspend or terminate access immediately, without refund, where we reasonably believe a breach has occurred or is causing harm. We may report unlawful activity to the authorities.
10. Your data and who owns what
10.1 You own your data. All content, records, contacts, documents, and other material you upload to or generate within the services ("Customer Data") remain yours.
10.2 You own the outputs. As between you and us, you own the outputs the AI generates for you in the course of using the services, to the extent such outputs are capable of ownership. Note that under current US law, purely AI-generated material may not qualify for copyright protection.
10.3 Licence to us. You grant us a limited, non-exclusive licence to host, copy, process, transmit, and display Customer Data solely to provide, support, secure, and improve the services for you, and to comply with law.
10.4 We do not train general models on your data. We do not use Customer Data to train general-purpose AI models, and we do not sell it.
10.5 Aggregated data. We may use anonymised, aggregated statistics that do not identify you or any individual — for example, average response times or feature adoption rates — to operate and improve our services.
10.6 Your warranties. You confirm you have the rights and any consents needed for the Customer Data you supply, and that our processing of it on your instructions will not breach any law or third-party right.
10.7 Data protection roles. Where Customer Data contains personal information, you are the controller and we are the processor. See Section 9 of our Privacy Policy. A separate data processing agreement is available on request.
10.8 Export and deletion. You may export your Customer Data at any time while your account is active. After termination we keep it available for 30 days, then delete it. Ask us and we will delete it sooner.
11. Our intellectual property
11.1 We own the services, the platform, our private AI workspace product, our agent configurations, prompts, models, workflows, methodologies, templates, documentation, training materials, free downloadable resources, website content, and the names Intelligence Technology Laboratories and Agentic AI Adoption Now, together with our logos and branding.
11.2 We grant you a limited, non-exclusive, non-transferable, revocable licence to use the services and their materials for your own internal business purposes for as long as your subscription or engagement lasts.
11.3 Free downloadable resources may be used inside your own business. You may not resell them, publish them, or distribute them outside your organisation.
11.4 Deliverables from a one-time service — audit reports, workflow maps, plans, guardrail configurations — become yours on full payment, except for the underlying methods, templates, and tools we used to produce them, which remain ours.
11.5 Feedback. If you send us suggestions, we may use them freely with no obligation to you.
11.6 All rights not expressly granted are reserved.
12. Third-party services
12.1 The services rely on third parties, including Squarespace, Stripe, PayPal, Acuity Scheduling, cloud hosting providers, and AI model providers.
12.2 You may also connect your own third-party tools, such as your CRM, email provider, or telephony provider. Your use of those tools is governed by their terms, not ours.
12.3 We are not responsible for third-party services, their availability, their pricing, or their handling of your data. A failure or change at a third party may affect our services, and we are not liable for that.
12.4 If a third party we depend on changes or withdraws its service, we may need to change ours. We will give you as much notice as we reasonably can.
13. AI-specific disclaimers — please read
13.1 AI outputs can be wrong. The services use large language models and other AI systems. They can produce output that is inaccurate, incomplete, outdated, biased, or entirely fabricated, and they can do so in a confident tone.
13.2 Human review is required. You must review AI output before you rely on it, act on it, publish it, or send it to anyone. Do not use the services in a way that depends on unreviewed output being correct.
13.3 Not professional advice. Nothing produced by the services, and nothing we tell you in a Strategy Session, Audit, Workshop, Sprint, Guardrails Implementation, or Governance Health Check, is legal, financial, investment, medical, tax, or other regulated professional advice. Consult a qualified professional before making decisions in those areas. A Governance Health Check is an operational review, not a legal compliance opinion.
13.4 No guaranteed results. We do not promise any particular revenue, lead volume, conversion rate, cost saving, or business outcome. Results depend on your market, your offer, your data, and your execution. Any figures we mention are illustrative, not a forecast. The only performance commitment we make is the 60-Day Value Guarantee in our Refund and Cancellation Policy, on the terms stated there.
13.5 Non-deterministic. The same input can produce different output at different times. AI behaviour may change when an underlying model provider updates its model.
13.6 High-risk uses are prohibited. Do not use the services where failure could lead to death, personal injury, or severe physical or environmental damage, and do not use them to make final decisions about credit, employment, housing, insurance, healthcare, or legal rights without meaningful human review.
13.7 Disclosure. Where the law or a platform requires you to tell people they are dealing with an AI system, that disclosure is your responsibility.
14. Service availability
14.1 We aim to keep the services running and available, but we do not guarantee any level of uptime, availability, or performance unless we have agreed a separate written service level agreement with you.
14.2 The services may be unavailable for maintenance, upgrades, third-party failures, or events outside our control. We try to schedule planned maintenance outside US business hours and to give notice where we can.
14.3 We may change, improve, or discontinue features. If we remove a material feature from a paid plan, we will give you at least 30 days' notice and you may cancel for a pro-rata refund of any prepaid, unused period.
15. Support
15.1 Support is provided by email at david@intelligence-technology-labs.com and by phone at (844) 336-0742 during US Pacific business hours.
15.2 Free tiers receive community or self-serve support only.
15.3 We aim to respond to paid-plan support requests within one business day. This is a target, not a contractual commitment.
16. Disclaimer of warranties
16.1 The services and all materials are provided "as is" and "as available".
16.2 To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty arising from course of dealing or trade usage.
16.3 We do not warrant that the services will be uninterrupted, error-free, secure, or free of harmful components, or that any output will be accurate or fit for your purpose.
16.4 Some jurisdictions do not allow the exclusion of certain warranties. In those places, the exclusions above apply only to the extent permitted.
17. Limitation of liability
17.1 To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, lost goodwill, or lost or corrupted data, even if advised that such damages were possible.
17.2 Our total aggregate liability arising out of or relating to these Terms or the services, whether in contract, tort (including negligence), or otherwise, will not exceed the total fees you actually paid us in the 12 months immediately before the event giving rise to the claim.
17.3 If you have paid us nothing in that period — for example, if you use only a free tier — our total aggregate liability will not exceed US $100.
17.4 These limits do not apply to your obligation to pay fees due, to either party's liability for fraud or fraudulent misrepresentation, or to any liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence.
17.5 Each party must bring any claim within one year of the date it first knew, or should reasonably have known, of the facts giving rise to it. After that the claim is barred, unless the law forbids such a limit.
17.6 These limitations apply even if a remedy fails of its essential purpose, and reflect the allocation of risk that the pricing of the services is based on.
18. Indemnity
18.1 You will defend, indemnify, and hold harmless Intelligence Technology Laboratories, LLC, its members, officers, employees, and contractors from any third-party claim, demand, proceeding, loss, liability, damage, fine, penalty, cost, and expense (including reasonable legal fees) arising out of or relating to:
- your Customer Data, including any claim that it infringes rights or was collected or used unlawfully;
- your use of the services, including any outbound email, SMS, or voice campaign you run;
- your breach of Section 9, including any CAN-SPAM, TCPA, state mini-TCPA, or data-protection claim, regulatory action, or carrier penalty arising from messages sent through your account;
- your breach of these Terms or of any law;
- any decision you or anyone else makes in reliance on AI output that you did not review.
18.2 We will tell you promptly about any claim, let you control the defence (provided you do not settle in a way that admits fault on our part or imposes an obligation on us without our consent), and give you reasonable cooperation at your cost.
19. Term and termination
19.1 These Terms apply for as long as you use the services.
19.2 You may terminate at any time by cancelling under Section 7 and stopping use of the services.
19.3 We may terminate or suspend immediately, on notice, if you:
- breach these Terms, in particular Section 9;
- fail to pay when due and do not fix that within 7 days of notice;
- use the services in a way that risks legal liability, security harm, or damage to our reputation or infrastructure;
- become insolvent or enter bankruptcy or similar proceedings.
19.4 We may terminate for convenience on 30 days' written notice, refunding any prepaid, unused period pro rata.
19.5 On termination: your licence ends, access stops, and any fees accrued to that date become payable. Refunds, where any, are governed by the Refund and Cancellation Policy.
19.6 Data after termination. We keep your Customer Data available for export for 30 days, then delete it. See Section 10.8.
19.7 Survival. Sections 10, 11, 13, 16, 17, 18, 19.5–19.7, 20, and 21 survive termination.
20. Governing law and disputes
20.1 Governing law. These Terms and any dispute arising from them are governed by the laws of the State of Oregon, USA, without regard to its conflict-of-laws rules. The UN Convention on Contracts for the International Sale of Goods does not apply.
20.2 Talk to us first. Before starting any formal proceeding, contact us at david@intelligence-technology-labs.com with a written description of the dispute and what you want. Both parties will try in good faith to resolve it within 30 days.
20.3 Mediation. If that fails, the parties will attempt mediation in Portland, Oregon, or by video conference, sharing the mediator's costs equally, before starting litigation.
20.4 Venue. Any claim that is not resolved must be brought exclusively in the state or federal courts located in Multnomah County, Oregon. Both parties consent to the personal jurisdiction of those courts and waive any objection based on venue or forum.
20.5 Small claims. Either party may bring a qualifying claim in small claims court instead.
20.6 No class actions. To the extent permitted by law, claims must be brought individually and not as a plaintiff or class member in any class, collective, or representative proceeding.
20.7 Injunctive relief. Either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.
20.8 If you are a consumer in a jurisdiction whose law gives you rights that cannot be excluded by contract, nothing in this Section removes those rights or your right to bring a claim in your local courts.
21. General
21.1 Changes to these Terms. We may update these Terms. We post the new version at https://www.agentic-ai-adoption-now.com with a new effective date. For material changes we email account holders at least 30 days before they take effect. Continuing to use the services after that date means you accept the change. If you do not accept it, cancel before the effective date and we will refund any prepaid, unused period pro rata.
21.2 Notices. We send notices to the email address on your account. You send notices to david@intelligence-technology-labs.com. Email notices are treated as received the next business day.
21.3 Entire agreement. These Terms, the Privacy Policy, the Refund and Cancellation Policy, and any signed order form, statement of work, or programme agreement are the whole agreement between us and replace anything said or written before.
21.4 No waiver. If we do not enforce a right, we do not lose it.
21.5 Severability. If any provision is held unenforceable, it is modified to the minimum extent needed to be enforceable, or removed, and the rest stays in force.
21.6 Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or to a buyer of our business.
21.7 No partnership. Nothing here creates a partnership, joint venture, employment, or agency relationship. Ambassadors and Independent Representatives are independent contractors, not employees, and act under their own separate agreements.
21.8 Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control, including natural disasters, war, terrorism, labour disputes, internet or utility failures, government action, and failures of third-party providers.
21.9 Headings. Headings are for convenience only and do not affect interpretation.
22. Contact
Intelligence Technology Laboratories, LLC Trading as Agentic AI Adoption Now Portland, Oregon, USA Email: david@intelligence-technology-labs.com Phone: (844) 336-0742 Web: https://www.agentic-ai-adoption-now.com